Shipping Policy

Shipping Policy

At MS Enterprises, we strive to ensure a smooth, reliable, and convenient delivery experience for every order.

Order Processing

  • All orders are processed within 2–4 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Once your order is dispatched, you will receive a confirmation message or email with tracking details.

Shipping & Delivery Timelines

  • Standard Delivery: 3–7 business days, depending on your location.

  • Delivery timelines may vary for remote or non-metro areas.

  • Delays caused by unforeseen circumstances such as weather conditions, courier issues, strikes, or other events beyond our control may occur. We will keep you informed of significant delays whenever possible.

Shipping Charges

  • Shipping charges, if applicable, will be calculated and displayed at checkout before payment.

  • Any promotional free-shipping offers will be clearly mentioned on our website.

Delivery Locations

  • We currently ship across India.

  • At this time, we do not offer international shipping.

Address Accuracy

Customers are requested to provide complete and accurate shipping information, including:

  • Full delivery address

  • PIN code

  • Contact number

  • Any other information required for successful delivery

MS Enterprises will not be responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.

Multiple Products & Partial Shipments

In some cases, items from the same order may be shipped separately based on product availability.

There will be no additional shipping charges for such split shipments when they are part of the same order.

Damaged or Missing Packages

If your order arrives damaged, incomplete, or with missing items, please contact us within 48 hours of delivery.

Please provide clear photographs of the package and the product so that we can review the issue and assist you with a replacement or appropriate resolution according to our applicable policies.

Contact Us

For any shipping-related questions or assistance, please contact us:

MS Enterprises
226, Sector 2, Central Market, Shastri Nagar, Meerut, Uttar Pradesh – 250004, India

Phone: +91-9219502768
Email: msuniform.mrt@gmail.com

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