Privacy Policy

Privacy Policy

MS Enterprises
226, Sector 2, Central Market, Shastri Nagar, Meerut, Uttar Pradesh – 250004, India
Contact: +91-9219502768
Email: msuniform.mrt@gmail.com

Last updated: December 29, 2025

MS Enterprises operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). The Services are powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, financial account numbers, payment card information, transaction details, form of payment, and payment confirmation.

  • Account information including your username, password, security questions, preferences, and settings.

  • Transaction information including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

  • Communications with us including information you provide when contacting customer support.

  • Device information including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information including information regarding how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information.

  • Automatically through the Services from your device when you use our products or services or visit our website, including through cookies and similar technologies.

  • From our service providers when we engage them to enable certain technologies or services and they collect or process your personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide our Services, process payments, fulfill orders, remember preferences, send account-related notifications, process purchases, returns, exchanges and other transactions, manage accounts, arrange shipping, facilitate returns and exchanges, enable product reviews, and create a customized shopping experience.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional communications by email, text message, or other permitted methods, and showing you advertisements for products or services based on your activity on the Services.

Security and Fraud Prevention

We use personal information to authenticate accounts, provide a secure payment and shopping experience, detect and investigate potentially fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services.

If you register an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password, or other access details with anyone else.

Communicating With You

We use your personal information to provide customer support, respond to your inquiries, provide effective services, and maintain our business relationship with you.

Legal Reasons

We may use personal information to comply with applicable laws, respond to valid legal processes or requests from government agencies or law enforcement, investigate disputes or legal proceedings, and enforce our terms and policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These circumstances may include:

  • With Shopify, vendors, and third parties who perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.

  • With business and marketing partners to provide marketing services and advertising.

  • When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as for shipping products or through social media widgets and login integrations.

  • With our affiliates or otherwise within our corporate group.

  • In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, enforce applicable terms or policies, or protect and defend our Services, rights, and users.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.

To learn more about how Shopify uses personal information and the rights you may have, please review Shopify’s privacy information.

Third-Party Websites and Links

The Services may provide links to websites or online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by MS Enterprises, you should review their privacy and security policies and other terms.

We are not responsible for the privacy, security, accuracy, completeness, or reliability of information provided by third-party websites.

Children’s Data

The Services are not intended to be used by children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction.

If you are a parent or guardian of a child who has provided personal information to us, you may contact us using the contact details below to request that the information be deleted.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. Information sent to us may not be completely secure while in transit.

We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

How long we retain personal information depends on factors such as whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

  • Right to Access / Know: You may request access to personal information we hold about you.

  • Right to Delete: You may request deletion of personal information we maintain about you.

  • Right to Correct: You may request correction of inaccurate personal information.

  • Right of Portability: You may request a copy of your personal information and, in certain circumstances, request that it be transferred to a third party.

  • Managing Communication Preferences: You may opt out of promotional emails by using the unsubscribe option included in those emails. You may still receive non-promotional communications related to your account or orders.

You may exercise applicable rights by contacting us using the details provided below. We may need to verify your identity before processing certain requests.

We will not discriminate against you for exercising your privacy rights.

Complaints

If you have concerns or complaints about how we process your personal information, please contact us:

MS Enterprises
226, Sector 2, Central Market, Shastri Nagar, Meerut, Uttar Pradesh – 250004, India
Contact: +91-9219502768
Email: msuniform.mrt@gmail.com

Depending on where you live, you may also have the right to contact your local data protection authority.

International Transfers

Please note that your personal information may be transferred, stored, and processed outside the country in which you live.

Where applicable, we will rely on recognized legal mechanisms for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, legal requirements, or other reasons.

When we make changes, we will post the revised Privacy Policy on this website and update the “Last updated” date where appropriate.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

MS Enterprises
Address: 226, Sector 2, Central Market, Shastri Nagar, Meerut, Uttar Pradesh – 250004, India
Phone: +91-9219502768
Email: msuniform.mrt@gmail.com

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