Refund policy

Refund Policy

MS Enterprises
226, Sector 2, Central Market, Shastri Nagar, Meerut, Uttar Pradesh – 250004, India
Contact: +91-9219502768
Email: msuniform.mrt@gmail.com

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at msuniform.mrt@gmail.com.

If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at msuniform.mrt@gmail.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including custom products such as special orders or personalized items. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can place a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

Notwithstanding the above, if merchandise is being shipped into the European Union, you may have the right to cancel or return your order within 14 days, subject to applicable laws and conditions. The item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, your refund will be processed to your original payment method.

Please remember that it can take some time for your bank or payment provider to process and post the refund.

If you have any questions regarding your refund, please contact:

MS Enterprises
Contact: +91-9219502768
Email: msuniform.mrt@gmail.com

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